Privacy Policy

1. Introduction

United Paws appreciates your business and trust. We are Bulgaria based company, providing pet products distribution. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

This policy contains the guidelines that the United Paws uses when processing personal data, in accordance with the aims and obligations arising from the Act on protection of natural persons with regard to the processing of personal data of 30 July 2018 and other relevant legislation and regulations. The company is a controller within the meaning

of recital 36 and 37 of the GDPR.

When you visit our website or use our services, you almost inevitably share certain personal data with us. United Paws asks you to read this privacy policy attentively, since it provides essential information about the way in which your personal data is processed.

2. Processing of personal data

Your personal data is always processed for legitimate purposes, as explained below. It is collected and processed in an appropriate, relevant and proportional way, and will not be kept longer than necessary to achieve the stated purposes.

Below, you will find a list of which personal data processes for which

• In the context of the service provision, in particular the answering of requests or questions via the contact form on the United Paws website, the following personal data is processed:

− Your name

− Your phone number

− Your e–mail address

− Other personal data that you may have supplied to us

It is possible that other personal data will be collected later, for example in the

context of our sales process.

• In the context of access that you provide for yourself and the use that you make of our

website, the following personal data is processed:

− Electronic identification data (IP address, location, cookies, etc.)

United Paws processes the above–mentioned data with a view to optimising the content and the operation of the website, in accordance with the needs of visitors to the site.

In carrying out this processing, United Paws bases its actions on the legitimate interest that United Paws has in offering an easily accessible, comprehensible, appropriate, complete and relevant website.

United Paws makes use of functional cookies with a view to ‘remembering’ the visitor’s personal preferences, and in order to avoid repetitive communication in the event of repeated visits, for example a request to take part in an evaluation of the user experience. United Paws uses the cookies, for example to store your preferred language and the data entered into a contact form. These are only technically necessary or functional cookies.

• In the context of running our business, we attend trade shows and take part in sector meetings. During these meetings, there is a possibility that we will store and process the contact details of potential contacts with a view to possible collaboration. This data is not used for direct marketing.

United Paws undertakes to refrain from processing your personal data for any purpose other than the purposes mentioned above, unless you grant United Paws your express permission beforehand.

United Paws warrants that your personal data will no longer be retained if United Paws no longer needs your data for the provision of services or if United Paws is no longer bound by a statutory requirement to store it.

You are not bound to provide your personal data to United Paws. You should be aware that refusal to provide a number of basic details to United Paws may result in United Paws finding itself unable to provide you with certain services.

3. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

The following cookies can be distinguished according to their purposes:

Essential/strictly necessary cookies:

These cookies are necessary for the platform/website to function and cannot be disabled in our systems. They are usually only set in response to actions you have taken, such as setting your privacy preferences, logging in or filling out forms. They are necessary for a good communication and they simplify navigating.

Non-essential cookies:

These cookies are not necessary for the functioning of the platform/website, but do help us to provide an improved and personalised website.

Functional cookies:

These cookies allow the website to provide improved functionality and personalisation. They can be set by us or by external providers whose services we have added to our pages.

Analytical cookies:

These cookies allow us to track visits and traffic so that we can measure and improve the performance of our platform/website. They help us know which pages are the most and the least popular and how visitors move around the platform/website.

Targeting/advertising cookies:

These cookies can be set by our advertising partners via our platform/website. Companies can use them to create a profile of your interests and to show you relevant ads on other sites.

4. Retention period

Your personal data which is processed by United Paws will be retained as long as necessary to achieve the above mentioned purposes. We will remove your personal data from our systems once that is the case or if you validly exercise your right to delete your personal data.

5. Your Data Rights

As a data subject whose personal data is processed, you have a number of rights relating to the processing carried out by United Paws.

To exercise these rights, you should send an e–mail to: order@unitedpaws.eu

United Paws is bound to respond to that request within one month.

You have the following rights:

• Right of inspection and access

You have the right to access your personal data, as well as to consult the use made of it, provided that you produce proof of identity by adding a copy of your identity card to your request.

• Right of correction, deletion and restriction

Except for person al data that must be processed of necessity in the context of storage pursuant to a statutory obligation, you yourself can indicate which personal data may not be processed at all, or only for a restricted number of

processes. You may also ask to delete that personal data which is not allowed to be processed in its entirety or in part. You may also ask to check your personal data and correct it if necessary.

• Right of objection, automated decisions and profiling

You may object at any time to the processing of your personal data, if this objection is based on serious and legitimate grounds. United Paws does not process personal data on the basis of automated decisions, in other words without any human intervention. United Paws does not do profiling based on the personal data available.

• Right of transferability of data

Under the conditions set out in the GDPR you have the right to obtain your personal data in a structured, commonly used, machine–readable format. You can request United Paws to transmit your data in this way to another controller.

• Complaints

If you feel that your rights as a data subject are being infringed by or due to the processing of your personal data, you have the right to make a complaint to the Supervisory Authority without prejudice to any other possibility of lodging an administrative appeal or taking action through the courts.

6. Third Party Access to Your Data

United Paws undertakes to refrain from selling, renting or sharing your personal data or making it available in any other way to third parties, unless that communication to a third party occurs in the context of a statutory obligation.

Your personal data will only be processed for internal use within United Paws. United Paws does however make a reservation for the partial or complete reorganisation or a transfer of the activities of the company. In that case, your personal data will be transferred together with the business activities to the third parties involved in the transfer and the confidential negotiations prior to the transfer.

To the extent possible, United Paws will inform you about the transfer to the above–mentioned third parties.

7. Processors

As a controller, United Paws uses the services of a number of processors. A processor is a natural or legal person which processes personal data at the request of or on behalf of the controller. The processor always acts according to the instructions of the controller. A contract is entered into with all these processors, in order to safeguard the confidentiality and security of your personal data.

United Paws makes use of the services of processors for purposes including hosting, communication and marketing

8. Security and confidentiality

United Paws warrants that the processing of your personal data will happen in an appropriate, correct and secure manner. If you wish, you will be informed in a transparent manner about the processing procedures and the appropriate, technical and organisational measures taken to prevent any loss, falsification or unlawful amendment of, or unlawful access to the personal data

8. Amendment

United Paws reserves the right to amend this policy.